DELIVERY COSTS 

 

FRANCE 
3 Working days: 8 euros | Colissimo

 

EUROPE
3-8 working days: 18 euros | Colissimo

 

USA
5-10 Working days: 30 euros | Colissimo

 

REST OF THE WORLD 

5-10 Working days: 25 euros | Colissimo
Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

 

All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost items.
We reserve the right to delay the dispatch of any order. Sometimes further security checks will be needed to verify a payment and this may delay an order. We will contact you if there is a delay or an item is out of stock.

 

RETURNS

 

If you are not completely satisfied with your purchase from us, you can return it for a refund or exchange. Items must be :

• returned within 7 days of receipt.

• in their original condition, unworn and with all tags and labels still attached.

Please note customers will not be refunded for initial shipping costs or taxes. Store credit will be given for retail price of item(s) purchased.

Please make sure all return packages are sent with a trackable, insured service.

If returned an item from outside the France, please clearly mark the package ‘RETURNED GOODS’, to avoid any customs charges.

CIVISSUM cannot take responsibility for items damaged or lost in the return transit.

To return an item(s), please contact us at eshop@civissum.com